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Save Min 50% on all orders and get free shipping

logo__Easternio

Shipping Policy  


We ship all over India and try to get the best rates for our customers. Orders placed Monday through Saturday IST will be processed on the same or following business day and will be shipped within two business days of order placement if the product(s) is(are) in inventory in our warehouse. If you want to inquire about the delivery time of a product, do not hesitate to contact us prior to placing your order. Our shipping charges varies as per the order value and delivery location. Shipping charges for your order will be calculated and displayed at checkout. our product delivery timeline is 4-9 days maximum, If you have any further questions, please don't hesitate to contact us at :contact@easternio.com



Shipping Policy — Easternio


1. Order Processing

  • All orders are processed within 1–3 business days (Monday–Saturday).
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number.



Note: During peak seasons or sale events, order processing may take slightly longer.


2. Delivery Timelines

Our estimated delivery times (after dispatch) are:

LOCATION ESTIMATED DELIVERY TIME Metro Cities (India)3–5 business daysOther Cities5–7 business days Remote / Rural Areas 7–10 business days International Orders10–20 business days (varies by country)



Delivery times are estimates and may vary due to factors beyond our control (courier delays, weather, customs, etc.).


3. Shipping Charges

  • Free Shipping on all prepaid orders above ₹999 (within India).
  • A nominal shipping fee may apply to COD or low-value orders.
  • International shipping charges are calculated at checkout based on destination and weight.


4. Order Tracking

Once your order is shipped, you’ll receive:

  • A confirmation email/SMS with your tracking ID and courier details.
  • You can track your order directly from the link provided or on the courier’s website.

If you face any tracking issues, email us at Contact@easternio.comwith your order number.


5. Cash on Delivery (COD)

  • COD is available for selected pin codes in India.
  • A small COD handling fee may apply.
  • The courier may contact you before delivery for confirmation.


6. International Shipping

  • We currently ship to selected international destinations.
  • Customers are responsible for any customs duties, import taxes, or additional feescharged by their country’s customs authorities.
  • Delivery time depends on the destination and local courier services.


7. Undelivered or Returned Packages

If a package is returned due to:

  • Incorrect or incomplete address,
  • Failed delivery attempts, or
  • Customer refusal to accept delivery,

the buyer will be responsible for reshipping charges or a partial refund (excluding shipping costs).


8. Damaged or Missing Packages

If your package arrives damaged or items are missing:

  1. Contact us within 48 hours of receiving the parcel.
  2. Email support@easternio.comwith photos of the package and product.
  3. We will investigate and offer a suitable solution (replacement or refund).


9. Pre-Orders

Pre-order items will be shipped on or after the mentioned dispatch date. If your order contains both pre-order and in-stock items, we may ship them together once the pre-order item is available.


10. Contact Us

For questions about your shipment or delivery:

📧 Contact@easternio.com

📞 +91-9540722647

⏰ Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)